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9,856 PledgePage sites have generated 178,000,639 hits to raise well over $3,190,806 for good causes around the globe. Thank you.
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Frequently Asked Questions
PledgePage is a free, simple way for people to put their individual
fundraising causes online. You can manage your outreach activities with
email, post photos and diary entries, keep track of your fundraising goal,
and more. You can find out how PledgePage got started by taking a look at
our history and reading about the
founders.
2. Do I need any technical knowledge to build a PledgePage? No, that's the beauty of PledgePage - ANYONE can build a page.
3. How do I get started?
It's simple, just register with us
and get started on your fundraising goal!
4. How much time will it take for me to put up a PledgePage?
This depends entirely upon you. It can take you a few minutes to register
and put up a statement on your home page, or it can take you a little
longer to add photos, a diary, and a donation statement. The time it takes
for you to maintain the site also depends upon how often you want to add or
update photos and diary entries, and contributors and donations.
5. How do I log into my Pledgpage account? To log into your account, simple enter your username and password in the left column of the PledgePage homepage. If you have forgotten your password, you can also request a new one.
6. The login reports 'Unrecognized user-id/password.' What do I do? You get this error if we are unable to verify your record. To remedy this, simply reset your password. A new password will be sent to the email address in our records, and you can then login and change your password to whatever you like.
7. I have logged in successfully, now what? There are four possible options available for the user once he/she is logged
into his pledgepage.
The 'View' option opens an new browser which displays the user's
pledgepage. The 'Edit' option allows the user to customize his
pledgepage. The 'Edit' section is the most likely option user will use.
The 'Profile' option lets you change your name, email and password while
the 'Logout' button logs the user out of the current session.
8. How do I setup my page and enter the information for my pledge drive? The'Edit' option allows a user to customize his pledgepage. Once clicked,it should bring the user to the adminstrative page. There are a list of options on the left side of the page. Below is a brief explaination of each: Default Page: The default page is an image of what your pledgepage will look like, with the adminstrative option added. The available options are: Left menu options are listed below with a brief explaination. Back to table of contents 9. I have forgotten my account and password, how can I recover that information?
You can recover your login information by completing our password retrival form.
The only information you need is the email address with which you registered with Pledgepage.
If you do not remember which email address you used to register with Pledgepage, then email our
admin to have it recover for you.
10. How do I delete my PledgePage?
To delete your pledgepage page, you must login to your account and click on 'Delete Site' option. You'll be prompted for your username and password again and then your site will be removed immediately.
11. Help.I do not see my "edit page" button?
Yes, this may be a problem if you have an apostrophe (') in your page
title. We have seen some intermittent problems with page rendering when
users have page titles with apostrophes in them. Try logging in and then logging back in again. If that doesn't work, please contact our tech team.
12. How do I create new Photo Albums, a new Diary?
Go to "insert photo" in the album section, choose the "create new
album/diary", then enter the title of your album/diary... After you enter
the rest of the info, you should have a new album/diary. (Remember that any
photo you have over 1 MB cannot be uploaded).
13. How do photographs get sorted? How do I make a particular photograph display first?
Photographs are sorted alphabetically, with numbers first and alphabets a to
z next. To make a particular photograph appear first, just name it starting
with 1.
14. My photograph cannot seem to get loaded, it failed after some time?
There is a file-size limit of 1 megabyte (MB) for each photograph.
Photographs larger than 1MB cannot be uploaded. Please make sure that the
photographs are less than 1MB.
15. Can I accept online donations? Can I use PayPal?
We are working to incorporate online donations in our next release and will
notify pledgepage users once that is functional.
16. How can I update the donation totals?
To update your donation total you have to enter the contributors.
PledgePage will automatically total your donations when you've put in the
contributor info. It is a little confusing because before you can enter
someone as a contributor, you have to enter that person as a contact. So
usually folks just put the name in for the contact page (everything else is
optional), and then go to contributors and put in the name and amount. That
DATE SENT IN heading is also handy for keeping track of donations.
17. How can I reset the view stats on my account?
Please email our tech team for resetting your stats.
18. How do I find a particular individual?
Use the search box in the left column on any page on the PledgePage site.
19. How can I contact PledgePage?
We'd love to hear from you whether you have questions, suggestions or even if you just want to say thank-you. Simply use our online form to send us a message.
20. How can my nonprofit organization (NPO) join PledgePage?
If your organization is a registered 501(c)3, please write to us
and one of our PledgePage team members will contact you with the information
you need to provide to have your NPO join PledgePage.
21. How does my NPO benefit from joining PledgePage?
PledgePage benefits your NPO in several ways. First, it gives your volunteers a
fun and easy way of raising funds by providing a central 'site' for them to
solicit and track donations and communicate with sponsors. Second, it gives
your NPO a way of tracking aggregated donations for a particular event and
communicating effectively with your volunteers and their donors.
22. Are there any costs for my NPO?
No, there are absolutely no costs, either for your NPO or for your
volunteers.
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